Legal

Privacy Policy

How GHW Valuations handles and protects your personal data.

Last updated: October 2026

Who we are

GHW Valuations is the trading name of GHW Valuations Limited, a company registered in England and Wales (company number 17177509). The company provides independent jewellery valuation services through Gaynor Wright. Our website address is ghwvaluations.com.

For data protection purposes, GHW Valuations Limited is the data controller. You can contact us at:

What data we collect

We only collect personal data that you provide voluntarily when you use the enquiry form on this website. This may include:

  • Your name
  • Your email address
  • Your phone number (required, so that we can contact you and arrange your appointment)
  • Your location
  • Details of the items or matter you enquire about
  • How you heard about GHW Valuations

We use your phone number only to contact you about your enquiry and to arrange appointments. We do not add it to any marketing list or share it with third parties. We do not collect any data automatically through cookies, tracking scripts, or analytics tools.

How your data is used

Information submitted through the enquiry form is used solely to respond to your enquiry and discuss how GHW Valuations may be able to help you. We do not use your data for marketing purposes, and we do not share it with third parties except as described below.

Formspree — our form processor

The enquiry form on this website is processed by Formspree, a third-party form handling service. When you submit an enquiry, your data is transmitted to Formspree's servers and then forwarded to us by email. Formspree is based in the United States, so your enquiry may be transferred to and stored outside the UK. Formspree's privacy policy explains how it protects data, including data transferred internationally. Formspree acts as a data processor on our behalf.

Formspree's own privacy policy is available at formspree.io/legal/privacy-policy. GHW Valuations does not sell or otherwise share your data with Formspree for their own purposes.

Cookies

This website does not set any cookies and does not use advertising, analytics or tracking technologies, so no cookie consent banner is required. The fonts used on this website are hosted on the website itself, so your browser makes no requests to Google Fonts when you visit. If we add any such tools in future, we will update this policy and, where required, ask for your consent first.

How long we keep your data

Enquiry data is retained only for as long as is necessary to respond to and administer your enquiry, or as required by our professional obligations (for example, where a valuation instruction results from the enquiry, relevant records may be retained for up to six years in accordance with professional indemnity insurance requirements).

Your rights

Under UK data protection law (UK GDPR), you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data, subject to any legal retention obligations
  • Object to processing of your data
  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at info@ghwvaluations.com.

Security

This website is served over HTTPS. Enquiry data is transmitted securely via Formspree. We take reasonable steps to protect any personal data we hold, though no method of electronic transmission or storage is completely secure.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated date at the top.